Lost another 2 lbs in weight and feeling good.
Also been using the method of presupposition on the Thomson representative working on my claim.
I will try to explain below.
Here is part of the e-mail from Thomson.
Ok, so reading between the lines here we can see that they realize I have a legitimate claim here that they would struggle to defend. There is no way that a company would offer any amount of money should they be confident in defending any claim let alone the amount they have offered me. They use the words “prudent” and “amicable” in a manner that is supposed to make me feel as if they are doing me a favour. Another favourite that is used is the phrase “as a gesture of goodwill”
I do feel that despite the feeling that you have that you are confident of defending the claim, that the amount offered to settle the matter amicably in full and final settlement is a little on the low side.
However, due to this matter starting to affect my health with the distress caused on the “holiday” and the effort involved in getting this far, I would ask that you consider a slightly higher amount.
Ok, now that critical factor has been bypassed, i should now be talking to the unconscious mind. The unconscious mind is much more basic in it’s way of looking at things. So, when it sees that I have suffered and been distressed it automatically shifts to my side and feels I should get compensation, the wording here is also critical, Use of the word “However” implies to the unconscious that it can resolve the problem, we then offer a solution to the problem, (offer me a higher amount).
Now that we have made the suggestion to the unconscious mind we step back and resume normal interaction,
So to the closing paragraphs, here we have already presupposed that I will be getting a payout, we have already presupposed that it will be greater than their original offer and this should have been accepted. A small amount of flattery and a general feeling of goodwill to close.
So with tongue firmly in cheek and a wry smile on my face I will now try and get another router ordered from BT as the wifi has stopped bloody working on mine...........again.